Thalys : 1996 – 2016
Thalys is the high-speed red train linking Paris to Brussels in 1 hour 22 minutes, and to Cologne and Amsterdam in just 3h14 and 3h16. Since 2011, Thalys also serves the three German cities of Dusseldorf, Duisburg and Essen and since 21 March 2016, Dortmund. Thalys provides a Lille to Amsterdam service since April 2014.
Thalys is a member of Railteam, a collaborative venture between the main European high-speed rail operators, the CER (Community of European Railway and Infrastructure Companies) and the UIC (International Union of Railways).
Since 1996, Thalys has been the only truly multicultural operator to achieve success in the international high-speed rail business in four countries. The Thalys success story is both commercial - 100 million rail passengers transported - and technical, with for example the successful introduction of on-board WiFi in 2008 and a new train management system, ERTMS, in 2009. For increased efficiency and fluidity, and even greater improvements in terms of customer service and satisfaction, Thalys will become a full-function train operating company by 2015.
A true innovator, Thalys has created an exceptional service which is today considered a benchmark for rail operators worldwide and where its signature slogan "Welcome to our world" is synonymous with passenger comfort, a warm multilingual welcome, high quality catering, the Comfort 1 service package, new communication technologies (all Thalys coaches offer on-board WiFi, a service provided by 21Net and activated by Nokia Siemens Networks)... Since 26 August 2013, Thalys has held NF Transport Service quality certification awarded by AFNOR Certification for its Paris-Brussels line, an international first.
Thalys' TheCard loyalty programme offers customers the opportunity to collect Miles and access a range of services. The programme is open to all rail passengers at thalys.com
Thalys on Twitter : twitter.com/thalys_en // Instagram : http://instagram.com/thalys