Following the events of 22/03 in Belgium, all traffic on the Thalys network has been suspended

Information at 11.30am

First, Thalys wishes to express its support to the families of the victims and injured people of the events of this morning.
Following these tragic events, Thalys currently has interrupted its services completely.

Belgium: Brussels-South station was evacuated and no Thalys train will stop there.
France: Thalys trains that had already departed from Paris Nord were diverted to Lille.
Netherlands and Germany: No Thalys train is leaving the Dutch or German stations.

Thalys travelers are strongly recommended to postpone their trip. All tickets reserved for train rides on 22 or 23 March can be exchanged, subject to availability, and reimboursed at no additional cost at the original point of sale.

Thalys is in contact with the national safety authorities in each country. There are stringent security measures in force at the stations served by Thalys.

Thalys remains available to guide its customers in these difficult circumstances. The customer service is available by phone (+32 70 66 77 88) or via the Twitter account Thalys @Thalys_eng.

 

Contact us
Bérengère Vuathier Thalys
Wim Lefebure Whyte Corporate Affairs
Ariane Goossens Whyte Corporate Affairs
Bérengère Vuathier Thalys
Wim Lefebure Whyte Corporate Affairs
Ariane Goossens Whyte Corporate Affairs
About Thalys
  • For over 20 years, Thalys has been bringing the cultures and economies of four European countries closer together. In 2018, Thalys reached the milestone of 7.5 million passengers a year.
  • The journey time of the red high-speed trains from Brussels to Paris is only 1h20, to Cologne 1h47 and to Amsterdam 1h50. 
  • Thalys took the digital lead with Wi-Fi on board Thalys trains from 2008 and the company has distinguished itself from the outset with an exceptional service: multilingual welcome, ergonomic comfort and quality catering.
  • Since December 2017, Thalys passengers have been able to choose between three journey categories. A "Standard" trip starts at €29 (Paris) and €19 (Germany and the Netherlands). "Comfort" offers a first-class coach and "Premium" provides the passenger with a full service package with a meal served at the seat.
  • In 2016, Thalys also launched its low-cost alternative IZY between Brussels and Paris, which offers a mean journey time of 2h30 and 30% cheaper tickets.
  • Thalys was transformed into a fully-fledged railway company in 2015, with SNCB and SNCF as shareholders.

Thalys
Place Marcel Broodthaers 4,
1060 - Saint-Gilles